1. Where are your chimney caps made?
All of our chimney caps are made in-house in the USA.
2. How do your chimney caps help with drafts?
Our chimney caps are engineered to improve chimney performance by preventing drafts and back-drafts, ensuring maximum safety and efficiency.
3. What makes your chimney caps better than others?
Our chimney caps are of superior quality, better engineered, safer, and offer better value. We use high-quality stainless steel (Austenitic T304 or better) for durability and safety.
4. Why should I invest in a high-quality chimney cap?
Investing in a high-quality chimney cap ensures maximum performance and safety. It's not worth saving a minimal amount if it compromises the performance and safety of your chimney system.
5. What materials are used in your chimney caps?
We use durable stainless steel (Austenitic T304 or better) for all our chimney caps, ensuring longevity and reliability.
6. Do your chimney caps come with a warranty?
Yes, all our chimney caps come with a lifetime limited warranty, covering defects in material or workmanship.
7. What types of chimney caps do you offer?
We offer a variety of chimney caps, including:
Weather-Shield®: Replacement chimney caps for most metal chimneys and chimney liners.
Vacu-Stack®: High-performance chimney caps that eliminate wind-induced downdrafts.
Storm-Shield®: Advanced weather protection chimney caps for harsh weather conditions.
8. How do I choose the right chimney cap?
To choose the right chimney cap, consider your chimney type, the problems you need to solve (downdraft, wind & rain, frequent storms, animals & debris, safety), and how to measure for the right size. Visit our "How to Choose Your Chimney Cap" section for detailed guidance.
9. How do I identify my chimney type?
Refer to our guide on identifying chimney types, including air-cooled (factory fireplace), liner (stainless steel), and solid pack (insulated high-temperature chimneys). Each type has specific characteristics and uses.
10. How do I measure for the right chimney cap size?
Follow our step-by-step guide on measuring your chimney for the right cap size. Accurate measurements are crucial for proper fit and function.
11. What are the benefits of using stainless steel alloys in chimney caps?
Different stainless steel alloys provide various benefits, including durability, resistance to corrosion, and suitability for different geographic locations and aesthetic concerns.
12. What are the installation instructions for your chimney caps?
Our chimney caps are designed for fast, easy, and secure installation on a wide range of masonry and metal chimneys. Detailed installation guides are available for our products, including Vacu-Stack®, WeatherShield®, Canopy Cap®, and Masonry Adapter products.
13. How does the Vacu-Stack® chimney cap work?
The Vacu-Stack® chimney cap promotes positive draft by reducing wind-related downdraft problems. It uses atmospheric pressure principles to enhance chimney performance.
14. What is UL testing, and why is it important?
UL testing ensures the safety and reliability of our chimney caps. Understanding UL testing procedures helps in choosing products that meet the highest safety standards.
15. Where can I find more information about your chimney caps?
Visit our Learning Center for in-depth articles on chimney products, measuring and installing chimney caps, and other helpful information to complete your fire project.
16. How can I contact you for more information or assistance?
For more information or assistance, please contact us through our website or call our customer service team. We are here to help you choose the right chimney cap for your needs.