For orders, shipping information, technical information,
and bookkeeping, call:(508) 695-7000
Or email us anytime at firstname.lastname@example.org.
For advertising and promotional materials (not product inquiries),
e-mail: Sam McLanahan
Our Lifetime Limited Warranty assures
that any ICP product will be replaced or
repaired if it should ever fail due to defect(s)
in material or workmanship.
Chimney draft problems can result from dozens of different causes. For us to help find the solution for your problem, it is essential that you follow this procedure:
1. Read our Troubleshooting Guide to gain a better understanding of why chimney draft problems occur and what circumstances are the most typical causes. View and download PDF. 1.2 MB
2. Download, fill out, and fax to us the ICP Chimney Problem Questionnaire. Fax to (508) 695-4209. View and download PDF.
You must fax the Chimney Problem Questionnaire in advance for us to assist you.